Once you submit a booking request, your host is notified and a pre-authorisation is placed on your payment method for the booking amount. The host has 24 hours to review and respond.

If the host accepts, the pre-authorisation is captured and your booking is confirmed. If the host declines or does not respond, the pre-authorisation is released and drops from your account — no payment is taken.

You can view and manage your booking via your trips and message your host through Messages.

You can nominate up to three additional drivers per booking. Each driver must have their own verified evee account with their details completed in the Personal info page.

For guidance on adding drivers, refer to Additional drivers.

A security deposit will be pre-authorised on your payment method 24 hours before the start of your rental. Ensure sufficient funds are available. The pre-authorisation is released 48 hours after the rental ends, provided no damage is reported.

For more information, refer to Security deposit.

For long-distance or regional travel, plan your charging stops in advance. Tools such as Plugshare, Google Maps, and A Better Route Planner (ABRP) can help you locate charging stations along your route. Refer to our charging guide for general charging instructions.

If damage occurs during your rental, damage liability fees may apply. The applicable amount is listed in the Rental Coverage section of the listing page.

For additional protection, consider purchasing evee Protect, which reduces your damage liability to $0 in the event of damage during your booking. For more information, refer to the evee Protect article.